IT Senior Service Desk Analyst

London, England, United Kingdom · IT · INEOS


INEOS Automotive are looking for an experienced and highly motivated Senior IT Service Desk Analyst to join our team in London. Initial focus is to work with the Head of IT to help set up the Service Desk function so experience in selecting and configuring a SaaS service desk system, including SLAs will be advantageous.

As the organisation grows activities will include coordinating the build, configuration and deployment of desktop hardware and software in both a hands-on and administrative capacity.

As key business systems (e.g. PLM, ERP and CRM) are implemented you will be expected to ensure that they are successfully configured on user computers. The company is adopting a cloud first strategy so any experience with cloud technologies espcially on the Microsoft platform (e.g. O365/Azure) will be beneficial.

As the Service Delivery team grows the successful candidate will have the opportunity to take on more of a leadership role within the team so a desire to take ownership and responsibility from the start is crucial.


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